Black Friday 2026 – Terms & Conditions

About these terms

These terms apply to the Black Friday promotion operated by Meroda Cosmetics ("Meroda") on its webshop. By placing an order during the Promotion Period, the customer accepts these terms in addition to Meroda's general terms and Returns Policy. In the event of conflict, these terms prevail for promotional orders, without prejudice to clause 9.

1. Promotion Period and Scope

1.1 The promotion runs from 4 November 2026 to 7 December 2026 (CET) (the "Promotion Period") on the Meroda webshop, while stocks last.

1.2 Offers, discount levels, gifts and thresholds may vary by country. The offer applicable to a customer is the one displayed for the delivery country on the product page, in the basket and at checkout, in local currency.

1.3 Promotional content published before the start of the Promotion Period constitutes announcement only and does not constitute an offer.

2. Eligibility

2.1 Offers are available to consumers aged 18 or over, purchasing for personal use only.

2.2 Purchasing for resale, whether on marketplaces, social media or elsewhere, is not permitted.

2.3 Where Meroda reasonably believes that an order is placed for resale, it may cancel the order or reduce the quantity before shipment. Meroda will notify the customer and refund any amount paid for the cancelled or reduced part of the order.

3. Offers

3.1 The promotion may comprise buy-one-get-one offers, sets with free gifts, discounts on single products and bundles, influencer discount codes, and basket rewards.

3.2 The terms of each offer applicable in the customer's country are as displayed on the webshop.

4. Availability and Limits

4.1 Some offers are available only to selected customers or through specific campaigns, as indicated in the relevant communication or on the webshop.

4.2 Each offer is limited to two uses per customer during the Promotion Period.

4.3 Meroda may decline an order exceeding these limits and will notify the customer before payment.

5. Combination of Offers

5.1 Only one product offer applies to each item.

5.2 Where an item carries a choice between two offers, including a free product or a percentage saving, the customer may select one only.

5.3 Influencer discount codes may be combined with other offers, except on the Advent Calendar - 12 Days of Effortless Beauty, the Soft Touch Trio and the Mini Lip Tint Trio. Such codes apply to the discounted price of paid items only.

6. Free Items, Returns and Guarantee

6.1 Free items form part of the order and are supplied in connection with the products purchased. They carry no cash value.

6.2 Where a customer cancels or returns an order that includes free items, a full refund requires that all items received under the order, including free items, are returned unused and in accordance with the Returns Policy.

6.3 Free items and promotional items are not covered by the Product Satisfaction Guarantee. Where a guarantee claim for an eligible product purchased in a buy-one-get-one offer is accepted, the refund is the amount paid for that product, and the free item cannot be claimed separately.

6.4 The Foundation Duo is covered in full by the Product Satisfaction Guarantee. An accepted claim refunds the amount paid for the Foundation Duo, and one claim covers both bottles.

6.5 Where part of a set is returned, the refund is the returned item's share of the price paid, in proportion to the regular prices of the items in the set.

6.6 Nothing in this clause limits the customer's statutory rights.

7. Basket Rewards

7.1 Reward thresholds are displayed in the basket in local currency. They are calculated on the basket value after discounts and exclude free items.

7.2 Meroda may substitute a reward gift or free item with one of equal or higher value.

8. Savings

8.1 Where a saving is shown, it is calculated against the previous price displayed for the relevant product or set.

8.2 Free items are provided in addition to the products paid for.

9. Statutory Rights and Guarantee

9.1 European Union: customers have the statutory right to withdraw from the contract within 14 days without giving reasons and may exercise it using the withdrawal function on the webshop. Conditions for the return of goods are set out in the Returns Policy.

9.2 United Kingdom: customers have the statutory right to cancel within 14 days under applicable UK consumer law.

9.3 Switzerland: there is no statutory right of withdrawal from an online purchase. Returns are handled in accordance with the Returns Policy.

9.4 Meroda accepts the return of unopened and unused products within the return period stated in the Returns Policy. This applies in addition to the customer's statutory rights.

9.5 The Product Satisfaction Guarantee, promoted as the 100% Money Back Guarantee, is a voluntary policy offered in addition to statutory rights. It applies to eligible products as set out in its own terms, including the products covered, the claim period and any limits per customer. Products and items identified as excluded in those terms, including certain bundles, gift sets and free or promotional items, are not covered, except as stated in clause 6.

9.6 Where a guarantee claim is accepted, Meroda will offer a remedy as set out in the guarantee terms, which may include a replacement product, store credit or a refund. Meroda may decide whether the product must be returned, depending on its value and the customer's country.

9.7 The customer's statutory rights are not affected by these terms.

9.8 Customers who placed an order shortly before the start of the Promotion Period may be eligible for a price match, on request to Customer Support and subject to the conditions published by Meroda for the promotion. A price match applies to the price of the product only and does not extend to free items, gifts, basket rewards or other offers. It is refunded to the original payment method and applies in addition to the customer's statutory rights.

10. Misuse

10.1 Where Meroda reasonably suspects resale, the use of multiple accounts, automated ordering, or the exploitation of an obvious error, it may cancel the affected order or withdraw the offer.

10.2 Meroda will notify the customer and refund any amount paid.

11. Pricing Errors

11.1 Where an obvious pricing error has occurred, Meroda will contact the customer before shipment and offer cancellation with a full refund.

12. Early Termination

12.1 An offer will end before the end of the Promotion Period only where the stock of a specific item is exhausted. Meroda will indicate this on the webshop.

13. Other Sales Channels

13.1 Offers on TikTok Shop, Bol and Amazon are governed by the terms of those platforms.

14. Governing Law

14.1 These terms are governed by Dutch law.

14.2 The customer retains the mandatory consumer protections of the country of residence.